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FAQS

Where can I use Collected?

Collected works with the most popular content creation software, including: Microsoft Word and PowerPoint 2010, 2011, and 2013 for PC and Mac, Google Docs, and across the web with our Google Chrome extension.

Where do content suggestions come from in Collected?

For Basic and Premium Accounts, Collected creates content suggestions from files stored in cloud-storage accounts with the following providers: Box, Dropbox, Google Drive, and OneDrive.

For Enterprise Accounts, Collected works with your company’s current content storage infrastructure. We build custom integrations and help identify the best way to experience the benefits of Collected for your company.

Can I select which files Collected works with?

With our Select Folders functionality, you can select the folders that are linked to Collected, giving you a more curated experience.

On a related note, Collected reflects the file permissions and access of your current cloud-based or enterprise account. This means that you and your colleagues will only be able to access the same content that they already have permission to see.

How does a Basic Plan work?

Our Basic Plan gives you the full power of Collected free for 30 days. After that, you can upgrade to a paid plan or earn 30 more free days for every referral you make through Collected. Referred friends must accept your invitation and link a cloud account to qualify.

What if my company uses a different cloud-storage provider?

If your business relies on a specific cloud-based software that we do not currently support or relies on a privately-secured network, contact us! We are always adding new integrations and look forward to customizing a solution for your business.

Can anyone else see my data?

No. Your data is yours alone. We don't share it and we don't sell it. For more info, refer to our privacy policy.